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Here are a few Frequently Asked Questions that we receive about graphic design services, printing and file preparation. If you have a question that is not addressed here, please feel free to contact us and we will endeavor to help as best we can.

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Every job is different. Some jobs can be produced in minutes while some may take several days to complete. Let us know when you need your job completed and we’ll let you know if it can be done. We go to great lengths to meet even your most demanding timelines.

We accept PDF, EPS, TIF, JPG, AI and PSD. Be sure to embed fonts or convert to outlines before saving. We recommend using PDF/X-3 format when possible. If unable to make a PDF, be sure to package your file for an outside printer with all fonts and linked images. Before you submit artwork for print, be sure to outline all fonts. This will ensure your message is crisp and readable with no fuzzy edges. Using your illustration program, please convert all text “to curves” or “create outlines” in your files.

A bleed refers to the artwork that extends beyond the finished size of the product. To make sure your artwork prints to the edge of your piece, please allow for an additional 1/8” (.125”) on each applicable side.

If your image is less than 300 or 600 dpi, you should replace it with a new image instead of trying to fix it. Images that come to us at lower quality than what is recommended will be output as sent. To guarantee the best quality, do not enlarge images beyond the original size in the design process. Files that need to be enlarged more than 200% should be at least twice the resolution to help ensure the quality of the final print.

Pantone colors refer to the Pantone Matching System (PMS), a color matching system used by the printing industry whereby printing colors are identified by a unique name or number (as opposed to just a visual reference). This helps make sure that colors turn out the same from system to system, and print run to print run.
Trade show graphics, banners, posters, window displays, POP displays, building wraps, outdoor signage, vehicle graphics, fabric graphics, museum graphics, backlit displays, retail signage, vehicle wraps, custom wallpaper, movie set backdrops, wall and floor graphics.
Yes, we can certainly help with all aspects of graphic design from consultation and clean up of your existing files to full layouts, illustration and design services. Please call for an appointment well in advance of your deadline.

We offer installation services for regular vinyl lettering, banners, perforated window vinyl, and small signage installations. For all installations that require specialized machinery we use a qualified professional who has RBQ accreditation.